Sunday, 18 December 2016
Advanced RV Resort — Houston, Texas
It took another phone call to United Airlines, and a long time on hold, but the miles from our airfare debacle a few days ago are now redeposited into Mui’s MileagePlus account — all 25,000 miles of them.
From what I understand, the miles went into limbo because the agent who promised a no-fee-transaction neglected to annotate our record. My heart sank when I heard there would be a $125pp fee after all. But after I explained the reason for the cancellation and she showed her supervisor that we had already rebooked in first class, the fee waiver was authorized! Hallelujah!
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